Frequently Asked Question

General Information

Their versatility. Our lights don't require an outlet or countertop.
BeautyHAK lights go where you go, bathroom to bedroom and home to

They can be applied to any mirror for better lighting during makeup
application and selfies so you never have to risk bad lighting again.

We currently offer two designs: the White Diamond and the Deluxe Chrome. The main difference between the two is the chrome end caps on the Deluxe version.

Of course! Your safety is one of our top priorities.

Make sure you position both cups completely and securely on the
mirrored surface. Don’t attach your lights if only one cup can be
secured. Your lights will stay attached for long periods, but they
should be checked periodically to ensure the cups are staying put.

Proper storage is key here. Remove the suction cups and store them in
the hard case after every use or when traveling. Put the lights in the
soft protective travel bag and you’re ready to go!

If you don’t want to remove the cups from the lights after every use,
you can leave them attached and store them in a drawer. Just make sure
nothing comes in contact with the cups, as that could ruin their
attachment capabilities.

There are several ways you can ensure the batteries run longer and are easier to maintain:

Put a fresh pack of batteries in each Light Bar when you first receive them

Replace all batteries at the same time

Turn off the lights when you’re done applying makeup

Each unit does come with a 30 minute auto shut off timer in case you forget to turn them off.

Check that the batteries are inserted correctly (+ should face up).
If they are installed properly, try swapping out ALL of the old
batteries with NEW batteries.

The lights are meant to be used for daily makeup application, and
should last a few weeks. Using them every time you go into the bathroom,
or a few times a day, will lead to the batteries depleting more

Our lights are designed in New York and manufactured in China.

Yes, but they should only be used on windows and mirrors. The suction
cups are not designed to work on porous surfaces, such as walls, wood,
or tile.

Shipping and Returns

Of course! We’re trying to bring our beauty accessories to the whole
world. Unfortunately, our current operations require higher shipping
costs for international orders.

There is a 1-3 day processing period from the time you place your order
to the time it ships. You can expect your package to arrive within 10
days of the ship date. International orders can take up to 30 days to

We package every order with the utmost care to avoid damage during
shipping. In the rare case that your lights do arrive damaged, please
contact us at Info@BeautyHAK.com so that we can replace them.

We accept returns for a limited period after you receive your lights. Reach out to our team at Info@BeautyHAK.com to learn more.

If you’re unhappy in any, please contact us right away at Info@BeautyHAK.com.